Capital O 14995 Hotel Starline Paltan Bazar, Guwahati

My experience with this hotel was incredibly frustrating due to their cancellation of confirmed bookings. Despite paying in full, they reneged on our reservations, which left us scrambling to find accommodations at the last minute. There was no clarity from the hotel or OYO, and it felt unprofessional overall. I would caution anyone considering booking here, as my experience was far from a pleasant one.

I had one of the worst experiences booking a hotel ever. We reserved three rooms and paid in full, but upon contacting the hotel directly, they informed us that their contract with the booking service had been terminated and they would not honor our reservations—despite our payment. The hotel staff was unhelpful, and even when we arrived in Guwahati, we were told there were no rooms available. Communication with the booking service was frustrating and unresponsive. Overall, I feel cheated and would advise others to be extremely cautious.

My experience at this hotel was incredibly frustrating. I had paid in full for three rooms, but upon arrival, I was informed that my booking was canceled without notice. The hotel's refusal to honor confirmed reservations left my family and me stranded. It was also very disappointing to experience the lack of communication from the booking platform regarding this issue. I'm definitely not recommending this hotel to anyone.

My experience with this hotel was genuinely frustrating. I booked three rooms well in advance and even paid in full, yet when my family arrived, they were turned away with no room available. The response from the hotel was shocking and unprofessional, leaving us scrambling for alternative accommodation. I highly advise travelers to be cautious and think twice before booking here.